What is a solution to the problem?Responsibilities A number of businesses may be involved in loading/ unloading freight, such as: • the transport operator • the business where freight is loaded/unloaded • businesses that control mobile plant at the workplace. Under the workplace health and safety laws, each business shares responsibility for the health and safety of those involved in the work, to the extent of their capacity to influence and control the work. They must work together to ensure risks are eliminated, or if this not possible, minimised. The influence and control held by each business varies, depending on the circumstances. For example, when a transport operator visits a particular business regularly, where a forklift and operator are available to load/unload the freight, that business would generally have a high capacity to influence and control the work and risks at that workplace. The transport operator would therefore follow the business’s traffic management procedures. However, when a transport operator visits a business that rarely receives freight, the transport operator would generally influence and control the work and risks. They should work with the business to devise safe work methods. This could be included with the booking system information.